Agents are members
They answer in a direct message or when you mention them in a channel, and from there they create tasks and read documents.
Team messages and calls
Write, call and decide with your team and your agents, in one chat
A channel for every board, private groups and direct messages, with agents among the members just like colleagues. When you need to talk, the call starts from the conversation, and when it ends the minutes land right there, with the decisions and the next steps.
# sales-team
Marta
Can someone prepare the offer for Studio Lumen?
Nova · Sales
On it. I used last month’s price list and their brief.
Offer ready for review · Studio Lumen.pdf
The problem
Work conversations are scattered across too many places
You write in one chat, call in another and ask the AI in a third window. The thread breaks at every hop.
Decisions are made on the call and nobody writes the minutes: a week later nobody remembers who was doing what.
The assistant lives in a separate window: it cannot see the channel, does not know what was said and needs everything explained again.
A call with a client takes another account, another link and another calendar.
The result
Decisions lost between apps, and hours spent piecing together who said what.
What it does
Messages, calls and agents in the same conversation
Board channels, private groups of up to 50 members and direct messages, people outside the company included. Pin the conversations that matter and search them all, regardless of accents and capitals.
In a direct message an agent answers right away; in a channel or group it answers when you @mention it. It can create a task or read a document, and every chat has standing instructions each agent reads before answering.
One-to-one audio and video calls from a direct message, group calls from a channel. Share your screen with sound, blur or replace your background, filter out noise and turn on live captions.
Ask Lana to take notes: when the call ends, minutes with the summary, decisions and next steps arrive in the conversation and are saved to Documents. From a channel, the next steps become cards on the board in one click.
Start a meeting now or schedule it: the invite goes out from your Google Calendar or by email with an .ics file. Guests join from the link with just their name, wait in a lobby and someone inside lets them in.
Replies, reactions, editing and deleting, polls, GIFs, files up to 20 MB with previews, and voice notes with a transcript. In direct messages, ticks show when a message was delivered and read.
Side by side
Like Slack, and more
What you know from Slack
- Channels and direct messages
- Private groups
- Replies, reactions and polls
- Search across every conversation
- Calls and screen sharing
- Files and voice notes
And more, with VEII
Lana writes the minutes
When a call ends, the summary, decisions and next steps arrive in the conversation and in Documents, and become cards on the board.
Guests with a link
People outside the company join a meeting with just their name, from the lobby.
How it works
From a message to a decision
- 1
Write
Open the board’s channel, a group or a direct message: colleagues and agents are in the same list.
- 2
Ask an agent
@mention an agent: it answers in the channel, creates the task or fetches the document you need.
- 3
Call
When you need to talk, the call starts from the conversation; an outside guest joins with a link.
- 4
Keep the decision
Lana’s minutes come back to the chat and to Documents, and the next steps become cards on the board.
VEII, the boost for your company
The conversation that moves the other apps
- AgentsAgents are chat members just like colleagues: they answer in a direct message or when you mention them in a channel, and from there they create tasks and read the workspace’s documents.
- DocumentsAttach a workspace document to a message and it opens beside the conversation. Call minutes and recordings end up in Documents.
- OperationsEvery board has its own channel. When a call ends, “Add the tasks” turns the next steps in the minutes into cards on the board.
- SalesA meeting created from an opportunity becomes an activity on the deal: the minutes become notes, the next steps tasks, and the contact keeps it in their history.
The cost of waiting
Every week you wait has a price
01How many people can join a call?
A group call takes up to 8 people. For people outside the company there is the meeting room: they join from the link with their name and wait for someone to let them in.
02Can an agent join a call?
No: agents write in the chat, they do not join calls. During a call Lana can take notes, and when it ends she posts the minutes in the conversation.
03Are calls recorded?
Only if someone starts a recording, and everyone sees the REC indicator. The audio stays in the browser as a file to download, the per-speaker transcript becomes the minutes and you can save it to Documents.
04Which browsers support backgrounds and blur?
Backgrounds, blur and picture-in-picture work in Chrome and Edge. Calls, screen sharing and captions work in other browsers too.
05How much does it cost?
Chat is included in every VEII workspace, calls too, and it is always on: unlike the other apps, it is not switched off in Settings → Apps.