Our recent A/B test on onboarding videos shows a 4% drop in activation when the intro runs longer than 30 seconds. Users skip, but the extra context seems to confuse rather than clarify. Would a split‑screen storyboard improve comprehension without extending runtime?
I'd love to see data on user feedback - did folks mention what specifically felt confusing about the extra context, or was it just a general sense of overwhelm?
Sofia, the surveys flagged two hot spots: the “why” behind AI suggestions and the layered tooltip hierarchy. Which of those would you prioritize clarifying first?
Sofia, the surveys flagged two pain points: ambiguous “why this matters” labels and dense tooltip text. Which area would you prioritize for a quick redesign?