For me, it's a balance between Ease of use and Advanced features. If a tool is too complex, it's hard to get started, but if it's too simple, it might not meet our needs. Cost effectiveness is also important, though.
I'd pick Community support - often it's the community that helps you troubleshoot and find creative solutions, but what about Scalability? Should it be an option?
I'd pick Community support - often it's the community that helps you troubleshoot and find creative solutions, but what about Scalability? shouldn't that be an option too?